Equipment Rental

GENERAL INFORMATION

By entering a confirmed order to rent props and/or surfaces (“Props”) from Lily + Sparrow Bakery (“Order”), Client agrees to the following terms and conditions of this Prop and Surface Rental Agreement (“Agreement”).

INDEMNIFICATION AND LIMIT OF LIABILITY

Lily + Sparrow Bakery makes no warranties or indemnification relating to Client’s use of the Props. All parties placing Orders represent and warrant that their use of the Props will be consistent will applicable laws including, without limitation, copyright and privacy laws and that they will not infringe or violate the rights of any third parties through the use of the Props.

Lily + Sparrow Bakery is not responsible or liable to Client, or Client’s employees, independent contractors, and agents for personal injury or death to any person, or property damage arising out of or in connection with the Props. The Client agrees to use the Props at Client’s own risk.

By placing an Order, Client agrees to indemnify and hold harmless Lily + Sparrow Bakery from and against any and all claims of any sort resulting from, or related to in any way, any activity in connection with the Order.

RENTAL DURATION

All rentals of Orders are for five (5) business days (defined as Monday through Friday 9am-5pm) with the day of pickup of the Order as the first business day of the rental (“Rental Period”). All rented items must be returned in the condition received prior to the expiration of the Rental Period. A Client has the option to extend the Rental Period an additional five (5) business for a discounted price of 25% off the initial rental price. Rental Period extensions must be approved by Lily + Sparrow Bakery prior to the start of the initial Rental Period.

HOLDS

A Client can place an order on hold free of charge for a maximum of five (5) business days. If a Client has not confirmed and paid for the order placed on hold by the end of the fifth business day, the held order will be considered canceled and returned to the shelves of Lily + Sparrow Bakery. If a Client wishes to rent an item within a preexisting hold the Client is responsible for bringing the conflict to the attention of Lily + Sparrow Bakery. Lily + Sparrow Bakery will notify the Client of the held order at which point the Client will be given the choice to either confirm or release the item from the held order.

BILLING

Once an Order is confirmed by the Client, the Client consents to Lily + Sparrow Bakery charging the Client’s method of payment for the total cost of the Order. The Order will not leave the premises of Lily + Sparrow Bakery until the charge has been authorized and completed. Payment is non-refundable once an Order is finalized and released to the custody of the Client, their agents, employees, or contractors, or is finalized, packaged, and released for shipment.

FEES

Fees will be charged to the initial form of payment used for the Order unless otherwise specified. Client has 24 hours from the end of the rental period to provide an alternative form of payment. In the event of a declined transaction, L&S will notify the Client immediately via phone and email. The Client will then have 24 hours to provide an alternative form of payment to complete the transaction. If the Client fails to pay the fee within the allotted time frame the Client will be charged the total amount of the original fee invoice plus 50% each subsequent business day until Lily + Sparrow Bakery is paid in full.

1. Fees for missing individual props: If individual props are missing from the rental return the Client will be charged the rental price listed on the barcode for the prop for each day after the prop has been confirmed missing. The charges will continue each day until the prop is returned to Lily + Sparrow Bakery.

2. Fees for orders missing in full: If the Order is not returned in full by the end of the 1st business day past the original return date the Client will be charged 25% of the original Order total. If the Order is not returned in full by the end of the 2nd business day past the original return date the Client will be charged 50% of the original order total. If the Order is not returned in full by the end of the 3rd business day past the original return date the Client will be charged 100% of the original Order, each subsequent business day until the Order is returned in full or the Client claims loss or damage.

3. In the event of loss or damage of a Prop, the Client will be charged any amount up to the defined L&D fee as assessed by Lily + Sparrow Bakery. L&D fees are estimated at 20x the weekly rental price for most Props. Additional specialty and premium fees will be added when applicable. Specialty fees will be applied to handmade, vintage, discontinued, and one-of-a-kind items. Props with an extensive rental history are also subject to an additional “popular item” specialty fee. Additional premiums will be assessed by Lily + Sparrow Bakery on a case-by-case basis. Damaged Props remain the property of Lily + Sparrow Bakery and must be returned to Lily + Sparrow Bakery in any condition, regardless of fees owed or paid.

4. Cleaning fees: Any Props returned unwashed will be subject to a cleaning fee. In-house cleaning fees range from $3-$25 as assessed by Lily + Sparry Bakery. The Client will be billed separately for items sent to be cleaned offsite.

PACKAGING

As necessary, Lily + Sparrow Bakery will wrap and box Props in protective materials prior to release. Client is asked to re-wrap Props using the original packaging materials whenever possible prior to returning.

PICKUPS AND RETURNS

Client assumes liability for all items upon pickup. Client is responsible for all pickups and returns of rented items. Client must pick up all props and surfaces before 5pm the day after the order was placed. Failure to do so will result in the Client’s order being unpacked and returned to the shelves of Lily + Sparrow Bakery. There are NO refunds for orders that were not picked up by 5pm the following business day after the order was placed. Client may only return props and surfaces during business hours (Monday through Friday 9am-5pm) or on Saturday by appointment only. An employee of Lily + Sparrow Bakery MUST be present to receive the order at the time of drop off. Orders returned outside of these parameters and orders returned without the knowledge of a Lily + Sparrow Bakery employee will be subject to a penalty fee at the discretion of the Lily + Sparrow Bakery.

CONDITION

Lily + Sparrow Bakery will make a good-faith effort to provide the Props in the best possible condition. Client agrees to rent Props in “AS-IS” condition; however if Props are received and any individual prop arrives broken or damaged the Client MUST notify Lily + Sparrow Bakery as soon as the Order is unpacked and provide photos of the damaged item(s). The Client will not be charged a damage fee. If a prop is damaged during the Rental Period or during the return, the Client will be subject to a damage fee, as set forth above.